Privacy Policy

Updated at 2026-07-10

Introduction

2C Digital Marketing ("we", "us", "our") is committed to protecting your privacy. We are a UK-based digital marketing agency offering pay-per-click (PPC) advertising across paid search and paid social, web design and development, and blogging for professional services firms. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018). It should be read alongside our Cookies Policy.

Who we are

2C Digital Marketing Limited is the data controller responsible for your personal data. Our registered address is 5-6 Clifton Down Rd, Clifton, Bristol, BS8 4AG. If you have any questions about this policy or your data, you can email us at [email protected] or write to us at the address above.

What personal data we collect

We only collect the personal data we need to respond to you and provide our services. This may include:

  • Your name and job title

  • Your company, email address and phone number

  • The content of any enquiry, message or brief you send us

  • Information about how you use our website, collected through cookies and analytics (see our Cookies Policy)

We do not collect special category data, and we do not knowingly collect more information than we need.

How we collect your data

We collect personal data when you contact us through our website, by email or by phone; when you book a call or request a proposal; when you subscribe to updates from us; and automatically through cookies and similar technologies when you use our website. We may also receive limited information from third parties such as analytics and advertising platforms.

Why we use your data and our lawful bases

Under the UK GDPR we must have a lawful basis for using your personal data. We rely on the following:

  • Legitimate interests: to respond to your enquiries, provide and improve our services, run our business, and carry out business-to-business marketing relevant to your role, in a way that does not override your rights.

  • Contract: to deliver the services you have engaged us for and to manage our relationship with you.

  • Consent: for non-essential cookies and for any direct marketing where consent is required. You can withdraw your consent at any time.

  • Legal obligation: to meet our legal, accounting and regulatory obligations.

Marketing

We may send you marketing about our services where we are permitted to do so. Every marketing email includes an unsubscribe link, and you can ask us to stop at any time by contacting us. We will never sell your personal data.

Cookies

Our website uses cookies and similar technologies to help it function, to understand how it is used, and to support our advertising. You can control these through the cookie banner on our website. Full details are set out in our Cookies Policy.

Who we share your data with

We do not sell your personal data. We only share it with trusted third parties who help us run our business and provide our services, such as website hosting (Squarespace), email and analytics providers, and advertising platforms including Google, Meta and LinkedIn. These providers act on our instructions and are required to keep your data secure. We may also disclose data where we are legally required to do so.

International data transfers

Some of our providers are based outside the UK. Where your personal data is transferred outside the UK, we take steps to make sure it is protected by an adequate level of safeguards, such as UK-approved standard contractual clauses or an adequacy decision.

How long we keep your data

We keep your personal data only for as long as we need it. Enquiry and marketing data is generally kept for up to two years after our last contact with you, unless you ask us to delete it sooner. Information relating to a signed contract or invoice is kept for up to six years to meet our legal and accounting obligations. After that, we securely delete or anonymise it.

How we protect your data

We use appropriate technical and organisational measures to keep your personal data secure. Our website is served over a secure (HTTPS) connection, and access to personal data is limited to those who need it to provide our services. No method of transmission over the internet or of electronic storage is completely secure, so while we work to protect your information, we cannot guarantee its absolute security.

Your rights

Under the UK GDPR you have the right to:

  • Be informed about how we use your personal data

  • Access the personal data we hold about you

  • Ask us to correct inaccurate or incomplete data

  • Ask us to erase your data (the right to be forgotten)

  • Restrict or object to our processing of your data

  • Request the transfer of your data (data portability)

  • Withdraw your consent at any time where we rely on it

To exercise any of these rights, please email us at [email protected] or write to us at the address above. We will respond within one month.

Complaints

If you have a concern about how we handle your personal data, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at www.ico.org.uk.

Children's privacy

Our services are aimed at businesses and are not directed at children. We do not knowingly collect personal data from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will remove it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or the law. Any changes will be posted on this page with a revised "updated" date at the top. We encourage you to review this page from time to time to stay informed.

Contact us

If you have any questions about this Privacy Policy or the personal data we hold about you, please email us at [email protected] or write to us at 5-6 Clifton Down Rd, Clifton, Bristol, BS8 4AG.